AT INDIFFERENT, SOME PIECES ARE RELEASED AS PRE-ORDERS. THIS ALLOWS US TO PRODUCE INTENTIONALLY, AVOID OVERPRODUCTION, AND MAINTAIN QUALITY STANDARDS.
PLEASE READ THIS POLICY CAREFULLY BEFORE PLACING A PRE-ORDER.

1. WHAT IS A PRE-ORDER

A PRE-ORDER MEANS YOU ARE RESERVING A PRODUCT BEFORE IT IS MANUFACTURED OR RESTOCKED.

BY PLACING A PRE-ORDER, YOU ACKNOWLEDGE THAT:

• THE ITEM IS NOT READY FOR IMMEDIATE DISPATCH
• PRODUCTION BEGINS AFTER THE PRE-ORDER WINDOW CLOSES

2. PRE-ORDER TIMELINE

• ESTIMATED PRODUCTION AND DISPATCH TIMELINES WILL BE CLEARLY MENTIONED ON THE PRODUCT PAGE.
• THESE TIMELINES ARE ESTIMATES, NOT GUARANTEES. MINOR DELAYS MAY OCCUR DUE TO PRODUCTION, QUALITY CHECKS, OR LOGISTICS.

IF THERE IS A SIGNIFICANT DELAY, WE WILL NOTIFY YOU VIA EMAIL.

3. PAYMENT

• FULL PAYMENT IS REQUIRED AT THE TIME OF PLACING A PRE-ORDER.
• PRICES ARE LOCKED IN AT THE TIME OF PURCHASE.

ONCE PLACED, PRE-ORDERS CANNOT BE CANCELLED OR MODIFIED.

4. CANCELLATIONS & REFUNDS

• ALL PRE-ORDER PURCHASES ARE FINAL.
• WE DO NOT OFFER CANCELLATIONS, REFUNDS, OR EXCHANGES ON PRE-ORDERS.

THIS POLICY EXISTS BECAUSE PRE-ORDERS ARE PRODUCED SPECIFICALLY AGAINST CONFIRMED DEMAND.

5. SHIPPING OF PRE-ORDERS

• PRE-ORDERS ARE SHIPPED ONLY AFTER PRODUCTION IS COMPLETE.
• IF YOUR ORDER INCLUDES BOTH PRE-ORDER AND READY-TO-SHIP ITEMS, THE ENTIRE ORDER MAY BE SHIPPED TOGETHER UNLESS STATED OTHERWISE.

SHIPPING TIMELINES BEGIN AFTER DISPATCH, NOT FROM THE DATE OF ORDER.

6. SIZE, FIT & PRODUCT VARIATIONS

• SIZE CHARTS ARE PROVIDED FOR REFERENCE. PLEASE CHOOSE CAREFULLY.
• MINOR VARIATIONS IN COLOUR, TEXTURE, EMBROIDERY, OR FINISH MAY OCCUR DUE TO THE NATURE OF PRODUCTION AND ARE NOT CONSIDERED DEFECTS.

7. RETURNS & EXCHANGES

PRE-ORDER ITEMS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES UNLESS:

• THE PRODUCT IS RECEIVED IN A DAMAGED OR DEFECTIVE CONDITION.

IN SUCH CASES, YOU MUST CONTACT US WITHIN 48 HOURS OF DELIVERY AT: SUPPORT@INDIFFERENT.CO.IN WITH CLEAR IMAGES AND ORDER DETAILS.
INDIFFERENT RESERVES THE RIGHT TO ASSESS THE ISSUE AND OFFER A RESOLUTION AS PER APPLICABLE LAW.

8. RIGHT TO REFUSE OR LIMIT PRE-ORDERS

WE RESERVE THE RIGHT TO:

• LIMIT PRE-ORDER QUANTITIES
• CANCEL A PRE-ORDER IN RARE CASES OF UNFORESEEN PRODUCTION CONSTRAINTS

IF A PRE-ORDER IS CANCELLED BY US, A FULL REFUND WILL BE ISSUED.

9. ACCEPTANCE OF POLICY

BY PLACING A PRE-ORDER, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED THIS PRE-ORDER POLICY ALONG WITH OUR TERMS & CONDITIONS, RETURNS POLICY, AND PRIVACY POLICY.